Deposit & Withdrawal limits and process
Each customer's BTC withdrawal limit are defaulted to 0.5 BTC per day. In order to increase this limit to the maximum amount of 50 BTC per day and 500 BTC monthly (varies from country to country), each customer is required to add a Two Factor Authentication (2FA) to their account.
Daily limit and month limit can be increased upon request (subject to compliance approval).
Note: Additional limits applicable as per the local law requirement.
KES deposits are credited Monday to Friday (excludes public holidays) by 11 AM EAT (eastern African Time)
KES Withdrawal requested received before 10 AM EAT are processed for 3 PM EAT clearance, same day (excludes Weekends and local public holidays)
BTC withdrawal are processed automatically up to the amount of BTC available in Belfrics hot wallet. Transfer of BTC from belfrics cold wallet will be processed as per the below timeframe.
Bitcoin cold wallet transfer are made 4 times per working day and the processing cutoffs:
1) Withdrawals polled at 1 AM GMT, broadcast by 10 AM GMT
2) Withdrawals polled at 11 AM GMT, broadcast by 1 PM GMT
3) Withdrawals polled at 4 PM GMT, broadcast by 6 PM GMT
4) Withdrawals polled at 8 PM GMT, broadcast by 11 PM GMT